Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication and leadership skills to:
explain the need for change
gain senior management support for workforce planning initiatives
literacy skills to read and write reports and succinct workforce plans
numeracy skills to work with data and predictions about labour supply information
analytical skills to review data according to the needs of the organisation
technology skills to:
communicate with key stakeholders
support HR functions, including data collection and managing information according to legislation and organisational policies.
Required knowledge
current information about external labour supply relevant to the specific industry or skill requirements of the organisation
industrial relations relevant to the specific industry
labour force analysis and forecasting techniques.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Factors that may affect workforce supply may include: | changes in technology competition for workers economic conditions industry changes market trends skills and labour shortages unemployment rates. |
Requirements for a diverse workforce may include all forms of difference, including: | age gender generational learning styles race religious beliefs sexuality workers' background, including cultural and linguistic background. |
Objectives may include: | becoming an employer of choice specific objectives for the organisation on recruitment, training, redeployment and redundancy triple bottom line. |
Organisational climate surveys may include: | employee opinion surveys employee satisfaction surveys systems for checking how staff perceive the organisation and its function. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist